Our Privacy Policy

Last Updated: November 19, 2025

Friedman & Associates Public Adjusters ("we," "us," or "our") operates the website https://insuranceclaim.solutions. We are committed to protecting your privacy and ensuring you have control over your personal information.

This Privacy Policy explains how we collect, use, and protect your information, specifically regarding our SMS/text messaging services.

1. Information We Collect

We collect information you provide directly to us when you fill out a contact form, request a consultation, or sign a contract for public adjusting services. This may include:

Personal Identifiers: Name, email address, and mailing address.
Mobile Phone Number: Collected specifically for communication regarding your insurance claim or inquiries.
Claim Details: Information regarding property damage, insurance policy details, and claim history necessary for us to evaluate or handle your case.

2. How We Use Your Information

We use your information to provide our public adjusting and appraisal services. Specifically, we may use your mobile phone number to:

Send updates regarding the status of your insurance claim.
Schedule property inspections or meetings.
Request necessary documentation for your file.
Respond to your questions via text message.

3. SMS/Text Messaging Consent and Terms

By providing your mobile number and opting in, you consent to receive text messages from Friedman & Associates Public Adjusters.

Opt-In: Consent is obtained via our website contact forms, written service agreements, or verbal consent documented in our records.
Message Frequency: Frequency varies based on the activity of your claim (e.g., you may receive more messages during active negotiations).
Cost: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message we send. You will receive a final confirmation message, and then no further texts will be sent.
Help: For assistance, reply HELP to any message or contact us at the details provided below.

4. No Mobile Information Sharing (Strict 10DLC Compliance)

We respect your privacy and strictly adhere to 10DLC carrier requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your phone number to lead generation companies, other public adjusters, contractors, or marketing agencies. Your phone number is used solely for direct communication between you and Friedman & Associates.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to remove your information from our records, you may contact us using the information below:

Friedman & Associates Public Adjusters Website: https://insuranceclaim.solutions Email: [Insert Info Email, e.g., info@insuranceclaim.solutions] Phone: [Insert Business Phone Number]